PDA Society Enquiry Line

There is a wealth of information on our website, and you may be able to find an answer to your query in our frequently asked questions, but if you’re not able to find the information you need or wish to seek further clarification or support, please contact our free enquiry line using the form below.

Enquiry line team

Our enquiry line team members all have a direct connection to PDA and are specially trained to answer your enquiry in a supportive, caring, and confidential manner.

For enquiries about children (under 18), our team members who are parents to PDA children can help.

For enquiries about adults (over 18), our team of PDA adults and parents of PDA adults can help.

We aim to answer your enquiry within 3-5 working days. To help us deal with your enquiry quickly and efficiently please follow the guidance below:

  • ​Please ensure that your initial enquiry is concise and focuses on the main points you’re seeking support with.
  • ​​​​Please don’t send any professional/school reports, letters or other documents as our enquiry line team can not comment on these.
  • Our emails can sometimes be filtered into junk/spam/social/promotions folders – please check yours if you haven’t heard back from us in your inbox within 3-5 working days.
  • The allocated time for telephone enquiries is approximately 30 minutes. We are only able to make telephone calls within the UK.
  • We are a small charity, based and funded in the UK. If you contact us from outside the UK, we will still do our best to help, but please be aware that we may not have country-specific information.

Confidentiality and safeguarding

All enquiries are treated confidentially, unless there are any concerns regarding safeguarding. Any concerns regarding safeguarding, in accordance with our policy, would be forwarded to our safeguarding lead to be dealt with in accordance with current legislation and guidelines.

Make an enquiry

    First Name (required)

    Surname (required)

    Email Address (required)

    Confirm Email Address (required)

    Full Postcode (required)

    Telephone Number (required)

    How would you prefer us to contact you?

    Subject (required)

    Age of the person you are enquiring about:


    When we contact you by email, we try to provide a comprehensive response, but we appreciate this can be overwhelming. If you would prefer that we provided only a small amount of information, please tick the box below (however you are welcome to email us more than once).

    Your Message (limited to 1500 characters)