Why sharing our policies matters

This page explains the key policies that guide how we work at the PDA Society, helping you understand how we keep things clear, safe, and supportive for everyone we engage with.

At the PDA Society, we know that feeling safe, understood, and respected is essential. Our policies set out the principles we follow to make sure everyone can trust how we work and know what to expect from us. Whether you’re seeking support, using our resources, attending training, or just exploring what we do, these policies help ensure that we’re transparent, fair, and thoughtful in our approach.

You might not need to read every policy in detail-but knowing they’re here can help you feel more confident about using our services. We’ve gathered them all in one place to make things easier.

Our policies cover

Privacy and data protection: How we keep your personal information safe and use it responsibly.
Safeguarding: The steps we take to protect the wellbeing of everyone we support, including children and vulnerable adults.
Equality, diversity and inclusion: Our commitment to valuing diversity, promoting equity, and ensuring our services are accessible and inclusive for all.
Complaints and feedback: How you can raise a concern or share your thoughts about our services, and how we respond.

These policies reflect our values: we listen, we work together, we are human, and we are focused on making life easier for PDAers and their families.

How to use this page

Each section below links to a full version of the policy if you’d like to explore more. We’ve included a short summary of what each policy is about, so you can find what’s most relevant to you. If you have any questions or would like to know more, you’re welcome to contact us at contact@pdasociety.org.uk.