Education - professional practice

Introduction
This guide is designed for:
- Anyone supporting students in local authority schools, academy trusts or independent education provisions
- Those working in mainstream or specialist schools/academies, alternative provisions and further or higher education provisions
- Headteachers, senior leadership teams and SENCOs
- Education practitioners and support staff; primary, secondary, post-16 to adult
When working with students of any age, understanding PDA will help educators tailor their communication, the learning environment and support plans, to reduce stress and achieve better outcomes for practitioners, students and their parent/carers.
Contents
Introduction to PDA
Definition and characteristics of PDA
Pathological demand avoidance (PDA) is widely regarded as a profile on the autism spectrum, characterised by:
- An overwhelming need to avoid everyday demands, often due to heightened anxiety.
- Use of social strategies to elude demands, including distraction, negotiation, procrastination, or flattery.
- Surface sociability, masking deeper social understanding challenges and heightened anxiety.
- Rapid mood changes and impulsivity, with swings from compliance to intense avoidance and extreme distressed behaviours.
- Ease in role-play and pretending, as a means of control or escape.
- Obsessive behaviours, frequently focused on people or relationships.
- Need for control as a way of reducing anxiety
- Intolerance of uncertainty, to a greater extent than the general Autistic community
You can find detailed information about the profile and its characteristics here.
PDA is not recognised in major diagnostic manuals like the DSM-5 or ICD-11. However, it is increasingly accepted in UK clinical and academic settings. The National Institute for Health and Care Excellence (NICE) does not provide separate guidelines for PDA. This means identification is dependent on expert clinicians and local pathways (Christie et al., 2022). As a result, many PDAers may have had multiple prior diagnoses or be in the process of reassessment.
Some adults and older students may also self-identify as a PDAer if there have been limited opportunities for diagnosis and validating their experience is important.
Why understanding PDA as an educator is important.
For many PDA learners, education settings can feel overwhelming, unpredictable or unsafe. Everyday parts of education – following routines, completing tasks, interacting with peers, or even just showing up – can feel like demands that trigger extreme anxiety.
PDAers often face significant barriers in accessing education. While each person is different, some common challenges include:
Attendance and avoidance
Many PDA learners experience anticipatory anxiety that makes it difficult or impossible to attend. They may avoid a placement entirely, arrive late, walk out of learning activities or become dysregulated once there. These aren’t signs of disengagement or defiance – they are signs that the student is overwhelmed.
Navigating rules and routines
Timetables, unstructured breaks, large groups, needing to sit still, or learning in one fixed way can all feel too demanding. Even things that are intended by educators as positives – like assemblies, awards or changes to routine – can cause stress and lead to avoidance or distress. Consistency in approach is vital, but so is flexibility.
Communication difficulties
PDAers may appear sociable or compliant on the surface but often struggle to communicate underlying distress. Direct questioning or formal formats can increase anxiety. They might lean into fantasy, role play, or control in social settings, and while many want friendships, the need for autonomy can sometimes make these hard to sustain.
Sensory and environmental stressors
The physical environment can create constant pressure. Busy display boards, strong smells, fluorescent lighting, or crowded corridors and outdoor spaces may all trigger sensory overload. Sudden timetable or staff changes can heighten anxiety due to an intolerance of uncertainty. These layers of stress add up quickly.
Work, assessment and autonomy
For PDAers, tasks like homework, assignments, tests and even being asked a question in class can all feel like overwhelming demands – especially when there’s little choice or flexibility. They may avoid activities possibly suggesting it’s boring or that they already know it; or destroy their own work, particularly if it’s been praised. This isn’t about laziness, being rude or lack of ability – it’s about a deep need to retain control and reduce anxiety.
What happens when needs aren’t met?
Without the right understanding and support, these challenges can escalate. The impact can be far-reaching – not just on education, but on mental health and future wellbeing. If a PDA learner’s needs aren’t recognised or addressed, this may lead to:
- Worsening mental health, ongoing anxiety around school can lead to burnout, depression, low self-esteem or emotional crisis – especially if the student is continually pushed beyond their window of tolerance.
- Where there are barriers to learning or emotionally based school avoidance (EBSA), a student may stop attending altogether, withdraw from learning or become overwhelmed. distressed behaviours may escalate, sometimes leading to exclusion.
- Loss of social connection, absence, anxiety and mistrust can make it harder to form and maintain friendships. Everyday classroom/tutorial interactions can feel too risky or exposing.
- Strains on resources, managing crises often places significant pressure on SENCOs, support teams and leadership. This can increase staff burnout and result in a reactive rather than initiative-taking approach.
- Reduced academic achievement, without meaningful adjustments, students may miss out on key learning and qualifications – limiting future opportunities in work and life.
Understanding PDA doesn’t mean lowering your expectations. It means rethinking how we help students meet them – with compassion, flexibility and trust. When we do this well, and become learning facilitators, PDAers don’t just survive school – they start to thrive.
PDA and the law around meeting need
Everyone has the right to an education that meets their individual needs, and the law is clear that this support must be based on those needs, not whether or not a formal diagnosis has been given.
Under the Equality Act 2010, people who meet the legal definition of a disability are protected from discrimination. This protection applies regardless of whether they hold a formal diagnosis.
A person is considered disabled if: “They have a physical or mental impairment which has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities.”
If a person’s condition meets these criteria above, they are considered disabled -regardless of whether they have a medical label. This means that people without a diagnosis still qualify for reasonable adjustments.
Within England, the Children and Families Act 2014 introduced legal duties for identifying and meeting special educational needs, including through education, health and care plans (EHCPs). The SEND Code of Practice explains that children do not need a diagnosis to receive support: “Needs should be identified and addressed as early as possible, and the support provided to an individual should always be based on a full understanding of their particular strengths and needs.” This means that if a child is struggling in education, schools and settings have a duty to respond to the impact those challenges are having – not just the label attached to them.
Similar legislation and guidelines are in place across Wales (individual education plans, IEP) Northern Ireland (statements of special educational needs) and Scotland (co-ordinated support plan, CSP) and should be referred to as needed.
The law obliges everyone including education providers to evaluate and reduce barriers to access. It encourages earlier, more effective intervention-without the need to wait for a diagnosis. It also means whether your setting, local authority or NHS service recognises PDA or not, the needs presented to you by a PDAer warrant you considering how to make reasonable adjustments.
PDA, co-occurring conditions & diagnostic overshadowing
PDA rarely exists in isolation. Many PDAers will have more than one diagnosis. This could be something like ADHD -or anxiety disorders, speech & language disorders including selective/situational mutism, obsessive-compulsive disorders (OCD), or post-traumatic stress disorder (PTSD). They might also be experiencing chronic stress, social isolation or trauma.
In some cases, there is a risk of diagnostic overshadowing. This describes when everything someone is experiencing is attributed to one cause, when in fact there are more. For example, a PDAer might also be experiencing:
- Undiagnosed depression or anxiety. A person’s reluctance to engage may be partly driven by underlying low mood, panic attacks, or intrusive thoughts.
- Trauma responses. Previous adverse life events could still be having an impact. PTSD symptoms might intensify the urge to evade demands.
- Socioeconomic pressures. Things like unemployment, housing insecurity, or social isolation can create additional barriers. This can make it difficult to access treatment or support.
Remembering that PDA characteristics exist alongside other challenges helps professionals tailor their approach. Recognising overlapping challenges increases the likelihood of your support being effective.
What PDA can look like in education settings
PDA can affect every part of a learner’s experience, from how they interact with others to whether they feel safe enough to attend. These impacts often go unnoticed or misunderstood – especially when students mask their distress, or when behaviours are seen through the lens of defiance or poor attitude.
Every PDAer will respond differently depending on the environment, relationships and the level of autonomy they feel. But understanding common patterns can help staff recognise when a student may be struggling, even if they’re not saying it directly.
Emotional and physical withdrawal
Some PDAers respond to anxiety by retreating – either emotionally, physically or both. This might look like sitting silently, not joining group work, avoiding eye contact or giving minimal answers. Others may physically remove themselves from the situation by leaving a learning space or refusing to enter it in the first place. Sometimes this withdrawal is misread as disengagement, but it’s often a sign that the student is overwhelmed and trying to stay regulated.
Masking and holding it in
A student may appear calm, compliant or cheerful during the school day, but unravel once they get home. This is sometimes referred to as masking – suppressing needs, behaviours or distress to avoid detection or to meet expectations. Masking is mentally and emotionally exhausting, and over time can lead to burnout, shutdowns or increased school avoidance.
While some masking is deliberate, much of it happens unconsciously. Staff may not realise how hard a student is working just to appear “fine”, which can lead to misunderstandings between home and school.
Fluctuating presentation
Many PDAers appear to shift quickly between different emotional states – from relaxed to distressed, or engaged to withdrawn – often without warning. A student might start a task enthusiastically, then suddenly refuse to continue, or respond with anger or humour when feeling anxious. This isn’t manipulation; it’s often a response to rapid changes in internal stress levels or a loss of perceived control.
Some students may use fantasy, storytelling or role play as coping strategies, especially when they feel uncertain or unsafe. These strategies can be adaptive, but they may also be dismissed as distractions if misunderstood.
Navigating social relationships
Many PDAers want friendships, but struggle with the unpredictability of social interaction. They may try to take control of social situations or withdraw entirely. Communication styles might feel unusual – especially if students rely on scripting, mirroring or rehearsed phrases. Power dynamics in relationships, including those with adults, are often complex, and can affect how safe a student feels to express themselves. Some students may resist classroom hierarchy’s or want to reverse roles with you.
These experiences aren’t always easy to spot. Many PDA learners are working incredibly hard to cope, and the effort this takes often goes unseen. By looking beneath the surface and listening to what students are showing us – not just what they say – we can respond in ways that feel safer and more supportive.
Reluctance around praise or success
Not all students respond well to praise, especially if it feels public, overwhelming or creates an expectation to perform again. Some may undo or destroy their work after being praised, or downplay their achievements. This can be confusing for staff, but it’s often linked to a fear of losing autonomy, a sense of being judged, or discomfort with attention.
Helping students feel in control of how their work is recognised – or whether it’s recognised at all – can reduce this pressure. For example reviewing whether it’s necessary to be included in current reward systems for certificates, points, prizes and trips, or could they be adapted to benefit the individual learner?
Adopting a PDA- friendly mindset
For autistic people with a PDA profile, traditional support approaches can often cause more harm than good. Things like firm routines and hierarchical relationships can increase anxiety and reduce trust.
For educational professionals, the right mindset is an important first step in helping manage the anxiety and resistance demands can create. Focusing on understanding, compassion, and co-regulation rather than control or compliance is important. It’s about more than tactics; it’s a philosophy that will help you choose the right approach at the right time. Understanding that stress caused by demands can impact on every area of a PDAers life is a good start. As is knowing that this anxiety gets in the way of being able to do things to keep themselves safe and happy – and that this is not a choice.
As a professional working within a system, there may be limitations in the changes you can influence about how your setting runs. But anyone can work to build values into the relationships they have with people they support.
These are three fundamental values that will help you work effectively with PDAers:
1. Trust
Consistency, warmth, and honesty are key. Treating anxious behaviour as communication (rather than defiance) builds security. When PDAers trust that they’re safe, anxiety subsides, and daily tasks become more manageable.
2. Equity
Relationships grounded in shared power reduce anxiety. It’s about letting go of control, listening deeply, and negotiating decisions. This approach reassures individuals that you respect their autonomy, reducing tension and the urge to avoid.
3. Compassion
Recognise distressed behaviour as an anxiety response. This mindset shift can be difficult, but viewing meltdowns or refusal through a compassionate lens fosters more effective engagement.
The PDA Society’s PANDA mnemonic outlines ways to introduce the kinds of flexible approaches that tend to help. These aren’t separate strategies to apply one by one but overlapping ideas that support each other.
The letters stand for:
- P – Prioritise and compromise
- A – Anxiety management
- N – Negotiation and collaboration
- D – Disguise and manage demands
- A – Adaptation
It’s helpful to think of PANDA not as a checklist, but as a gentle guide – especially helpful if you’re new to PDA support. The real work happens through connection, curiosity and trial and error.
You can find our guide to PDA approaches for everyone here. It covers the fundamentals that will help you support PDAers you come across. The rest of the information in this guide is healthcare specific.
Education specific approaches – inclusive policy & practice
Inclusion isn’t about treating everyone the same – it’s about ensuring everyone gets what they need to thrive by introducing reasonable adjustments. There is much that individual team members can do to make things easier for PDAers in your setting – and its much more likely to be affective if everyone adopts changes as a matter of policy. If you are an individual teacher, support worker, or team member in an educational setting you might find it helpful to share the information in the following section with your leadership team. Personal practice section after this covers things you can do that make a difference as an individual practitioner even without this support.
Creating a PDA-friendly environment isn’t just about individual educators making changes – it’s about embedding flexibility and inclusion into the DNA of the whole setting. That means reviewing policies, building staff understanding, and creating systems that are responsive, not rigid.
Create a culture where personalised support is normalised. Explain to peers that different students have different needs, and that’s okay. This promotes empathy, not resentment, and strengthens your whole community.
Leadership and culture – a whole team commitment
Senior leaders play a vital role in shaping how PDA is understood and supported. When school leaders ensure a whole team commitment to inclusion and model flexible thinking, value staff insights and prioritise inclusive practices, it sends a powerful message: this is everyone’s responsibility, not just the SENCO’s.
Commission training on PDA for the whole setting – ideally co-produced or delivered with people who have lived experience – helps to build shared language, understanding and empathy. Include all staff, not just teaching teams. Office, lunch and support staff often have meaningful interactions with students that are overlooked in traditional training and will benefit from understanding different approaches.
Good teaching practice for PDAers suggests that using reflective practice to understand a student’s strengths, needs and responses to situations, then teaching using an empathetic low arousal approach improves outcomes. Developing a reflective culture also means making space for conversations about what’s working and what isn’t. That includes being honest about when things go wrong, supporting and empowering staff to adapt practices without fear of blame.
Behaviour and inclusion
Behaviour policy systems that rely on reward and sanction models, restraint or positive behaviour support (PBS) systems don’t work for PDAers. What looks like non-compliance is usually a stress response – not defiance. A policy that insists on consistency at all costs can become a barrier to access and belonging.
It’s worth considering whether to replace “zero tolerance” with a commitment to understanding. Focusing on relational safety, not rule enforcement. Reviewing how you use isolation, restraint or exclusion – and asking whether these approaches create safety or fear.
Instead of public praise, stickers or points, consider using private, individual feedback. Recognising effort and progress in a way that doesn’t feel like control or expectation can be very effective.
Attendance and emotional wellbeing
Attendance can be a major challenge for PDA learners, often because the learning environment feels unsafe, overstimulating or inflexible. Emotional-based school avoidance (EBSA) is common, and punitive approaches, including exclusion, can do real harm.
Adapt attendance policies reframing absence as a health or SEN issue, not as truancy. Recording anxiety as a legitimate medical condition can help when seeking assessments or support. Work closely with students and families to understand what’s going on, validating student contributions and co-create gradual return plans that include shorter days, flexible entry points or time-limited goals.
It’s also helpful to appoint key adults, alongside tutors, who build trust with the student and can check in with daily. This consistency builds a sense of security and helps the school stay attuned to shifting needs.
Planning for EBSA and staged returns
Emotionally based school avoidance (EBSA) is increasingly recognised as a significant barrier to learning, particularly for neurodivergent students, including those with a PDA profile. EBSA isn’t a sign of disengagement – it’s a stress response. For some students, being in school becomes so emotionally or physically overwhelming that attendance itself becomes impossible.
A flexible, compassionate approach to EBSA can make the difference between recovery and long-term school refusal. This means recognising the reasons behind the avoidance – not punishing the behaviour – and working collaboratively to build a sustainable plan for re-engagement.
A staged return should focus on the student’s wellbeing, rather than ticking attendance boxes. Successful plans are co-created with students and families, and balance flexibility with clarity.
Key principles include:
- understanding what the student finds difficult – this may include sensory overload, social pressure, rigid routines or sudden changes
- agreeing realistic goals and a gradual increase in attendance or participation
- identifying key adults who can provide emotional safety and continuity
- offering alternative learning spaces, flexible start times or shorter days
- making room for autonomy in the process, so the student feels involved, not coerced
The Department for Education’s Working together to improve school attendance (2022) recognises that “pupils with long term health conditions or additional needs” may need individualised support plans.
Schools do not need a formal diagnosis to offer this support.
Leadership teams play a key role in shaping how EBSA is understood and responded to. It is vital that EBSA is not treated as truancy or defiance. Instead, staff should be supported to recognise the signs of emotional burnout, masking, and sensory distress – especially in students who may not openly express what they’re experiencing.
Strategic planning should include:
- training on EBSA and school-related anxiety
- reviewing attendance policies to ensure they reflect a trauma-informed approach
- ensuring communication between SENCOs, class staff and families is clear, consistent and compassionate
- embedding flexibility into the culture, not just the crisis response
Creating a school environment that anticipates and accommodates EBSA doesn’t just support the students who are already struggling – it also helps to prevent burnout in those who are close to the edge.
Uniform and sensory access
For a student with sensory sensitivities, uniform rules can be the difference between attending and not. Where uniform is causing distress, adapting rather than enforcing is an effective approach – similar colours but in softer fabrics, preferred shoes, or permission to wear personal sportswear instead of branded kit.
Applying the same logic to other parts of the day – lunch halls, corridors, changing rooms, outdoor spaces – and working with students to identify where changes could reduce overwhelm can make a real difference to a student’s ability to cope.
Reviewing your sensory environment is also helpful. Look at lighting (is it too bright or flickering?), noise levels (can these be reduced?), and temperature (can students regulate this themselves?). Sensory-friendly environments benefit everyone – not just PDAers.
Student voice and shared decision-making
For PDA learners, being heard isn’t just empowering – it’s protective. Feeling ignored, coerced or left out of conversations can increase anxiety and lead to disconnection from learning altogether. Many PDAers experience a strong sense of autonomy and fairness. When decisions are made about them without their input, it can feel unsafe or controlling. Trust grows when students (and their families) are involved, not just informed.
A setting wide approach that centres around the student voice benefits everyone – not just PDAers. When students know they can ask for flexibility or speak up about what’s hard, it creates a more inclusive and emotionally safe learning environment for all.
Many students, particularly those with demand avoidant profiles, have experienced not being believed or being told their needs are unreasonable. This can lead to masking, withdrawal or pushback. Actively involving students in decisions that affect them helps reduce these risks. It says: we see you, we respect you, and we want to work with you.
Building student voice into the settings culture also makes flexibility feel normal – not a special exception. This removes stigma and encourages all students to share when something isn’t working, whether it’s about learning, the environment or relationships. You might consider trying:
- Regularly checking in with students about what’s working and what’s not – not just during formal reviews, but in everyday conversations.
- Offering safe, private ways for students to share feedback or ask for changes (written options, visuals or trusted staff).
- Including students in setting learning goals and identifying what support they feel they need.
- Keeping students informed about decisions, especially around changes to routines or support plans.
- Inviting them to participate in annual reviews, tutorials and disability advisor meetings – and respect their choice to opt out or attend in a way that feels safe.
When student voice is embedded in a settings culture, it doesn’t rely on one relationship or one teacher. Instead, it becomes part of how the setting values equity and agency – giving all students the chance to shape their learning journey.
EHCPs, internal support plans and reviewing support
Some students with a PDA profile will have an EHCP (IDP, CSP, Statement, etc) but these plans may not always reflect the student’s real needs. In some cases, autism-specific strategies such as visual timetables or behaviour charts can be counterproductive, especially when they are experienced as demands or control mechanisms.
It’s important to document any adjustments that have been put in place, whether through an EHCP or internal support plan, and share these with all team members and set a regular review period to ensure they are working. This offers a good framework for collaboration and whole school practice. It’s helpful to record both priority and non-negotiable adjustments for students.
If an EHCP is in place but the student is not coping, staff should work with families and SENCOs to identify what isn’t working and consider whether a review is needed. The EHCP should reflect the student’s communication style, emotional regulation needs, sensory sensitivities, and their preferred ways of learning. Where no EHCP is in place, but there are persistent unmet needs, school staff can initiate a statutory assessment request.
The PDA Society provides guidance on including PDA-specific information in EHCP applications and reviews.
Unfortunately, no single provision is likely to hold the key for PDAers so it’s important to recognise that even when taking account reasonable adjustments some students may still struggle in your placement, and they may need a different type of provision. Working with families to look at new options and providing evidence to support this change will be helpful.
Timetabling, curriculum and assessment
PDAers often have a spiky profile – with strengths in some areas and big challenges in others. Learning is rarely linear, and students may need more time, more flexibility or more relevance to stay engaged.
Look for ways to build student interests into the curriculum. Offer flexible approaches to timetabling – like co-planning the day, integrating rest periods, or creating opt-out options for events that feel too demanding. Think carefully about how academic progress is measured, and consider evidence based tools like the SCERTS model or Engagement for Learning Framework to reflect non-linear growth. The CAST universal design for learning framework may also be used to create customised goals, assessments, methods and materials.
Homework can also be a flashpoint. If “home is for recovery”, allow alternatives – such as completing work in school or offering extended deadlines.
Education specific approaches – personal practice
Supporting a PDA learner as an individual educator can feel daunting at first – particularly if their needs challenge traditional teaching approaches. But the most important starting point isn’t a toolkit of strategies – it’s a shift in mindset. When you see demand avoidance not as opposition but as a signal of distress or anxiety, everything changes.
Building trust before learning
Trust isn’t automatic, especially for PDA students who may have had negative experiences in previous settings. For many, learning simply isn’t possible until they feel emotionally safe and have ‘trusted staff’ available who can listen and help. That means putting connection before content – collaborate by spending time getting to know the student as a person, not just as a learner. Ask what helps and what doesn’t. Explore their interests. Respect how they describe themselves, and don’t push for disclosure if they’re not ready. Self-advocacy isn’t always possible so ask family members to support and advise where appropriate too.
Working together with students and families doesn’t always come naturally – especially when there’s a lot of stress and uncertainty. But partnership is the key to success. As Dr Ross Greene, who developed the Collaborative & Proactive Solutions approach, says:
“Kids do well if they can. If they can’t, we adults need to figure out what’s getting in their way, so we can help.”
This simple idea helps us move away from blame and towards curiosity – asking what’s behind the behaviour, and how we can reduce the demands or triggers that are getting in the way. Dr Greene’s work is full of practical tools and gentle reminders that collaboration is a skill – one that takes practice.
Sometimes relationships don’t click right away – and that’s okay. If a student doesn’t respond well to one adult, try offering other options for support. Having more than one trusted adult can also help when staff are absent or simply need a break.
Making your classroom and learning areas a safe sensory space
For many PDA learners, the sensory environment plays a huge part in how safe or overwhelmed they feel. Spaces that feel noisy, unpredictable or over-stimulating can increase anxiety and make it harder to focus, stay regulated or even remain in the learning area. Supporting sensory needs isn’t just about specialist equipment – it’s about giving students autonomy, reducing demands, and creating a culture that listens and adapts.
These ideas can help make your learning areas feel more comfortable and reduce the chances of a student reaching crisis point.
- Create low-demand safe spaces. If possible, make sure there’s somewhere nearby where a student can go to decompress, or let off steam. The space needs to be genuinely optional, not scheduled into a timetable, and offered with sensitivity and choice having been agreed together beforehand.
- Offer discreet ways to ask for help. Some students may find it hard or impossible to use an exit pass or raise their hand. Agree in advance on subtle signals or support options that work for them and don’t draw attention from others. For example having a 4-colour multi-pen on the desk pushing down red for help or green for I’m ok.
- Be flexible with routines. Think about which routines are essential and which could be adapted. For example, is lining up really needed? Can assemblies be optional or attended from the side of the room? Could work be finished in a quieter space or at a different time? Could lectures be recorded and watched later?
- Use sensory supports with care. Not every tool works for every student. Try things out together and be open to adjusting. A wobble cushion that isn’t inflated properly won’t help much, and large ear defenders might feel awkward in front of peers. Work together to find low-key supports that actually are effective.
- Plan for tricky moments. Sensory overload can creep up – so it helps to agree in advance what support looks like when things get too much and how to access this. This could be a movement break, time in a quiet space, a specific adult helping, or doing a different task.
- Think about special events and clubs. Activities like sports day, trips or watching performances can be hugely demanding. Look at ways the student can be involved on their own terms – like helping with equipment or choosing a seat where they can leave easily if needed. Are clubs/ campus activities accessible allowing for participation in a way that feels safe, with adjustments like bringing in own food, having a leave pass.
Offer sensory input. Fidget toys/tools are often thought of as distracting but in fact can help some students to concentrate for longer.
Reframing your role
PDAers tend to resist perceived authority, not because they want to cause disruption, but because it threatens their sense of autonomy. A collaborative approach – where you position yourself as a learning facilitator, a partner or guide rather than an authority figure – can reduce anxiety and resistance.
Instead of giving instructions, try using declarative or wondering language: “I’m wondering if this might work better…” or “Let’s see what happens if we try it this way.” Frame tasks as experiments or shared projects rather than obligations. Giving students real choices over where, when and how they work makes a big difference – but too many options can be overwhelming, so keep them simple and meaningful.
Being flexible with demands
Many PDAers have a low tolerance for demands, even those that seem mild or self-chosen. So it’s worth asking yourself, “Does this need to happen right now?” If not, consider whether the demand can be reframed, deferred, or removed entirely. Sometimes, just changing how it’s presented – moving from “I need you to…” to “Would it help to start with…” – can soften the emotional impact.
Flexibility isn’t about lowering expectations. It’s about adjusting the route to get there. Students often achieve more when they feel they’ve chosen the path themselves.
Recognising and responding to overload
Sensory, emotional and social overload can push PDA students into shutdown, refusal or distress. Be mindful of triggers – bright lights, loud environments, too many transitions, unexpected changes. Offer proactive support like flexible seating, movement breaks, or a calm space to retreat to (ideally one that they help design or choose).
If a student starts to struggle, avoid rushing in with correction or questions. Give space, lower your voice, relax your posture. Your calm presence can help restore theirs.
Working with families
Parents and carers often have deep insight into their child’s needs and may already have found ways to support them at home. Many families adapt routines, use flexible approaches, and support their child’s autonomy as a way of reducing anxiety. This lived experience can be invaluable to education settings.
A positive working relationship with families can help ensure that approaches are consistent across home and the placement, making life more predictable for the student. This means listening without judgement, acknowledging that behaviours at home and within the setting might look different, and sharing decisions about what support looks like in practice. Keeping lines of communication open, even when things are going well, helps build trust and creates space for collaborative problem-solving.
As with all things some PDAers may respond differently preferring to have a different approach to home in order to separate the environments.
Supporting transitions and special events
Transitions and unpredictable events can be especially challenging for PDA students. Moving between classes, meeting new staff or taking part in assemblies, tutoring sessions, debates, and trips may feel like overwhelming demands.
Supporting students through transitions starts with giving clear and timely information, ideally in a format that works for them. Students should be involved in planning how they participate in special events, with flexibility built in so that they feel a sense of control. This might mean attending from the back of the room, helping instead of performing, or having a clear plan for leaving if things become too much. Regular check-ins and low-pressure conversations about what’s coming up can also help students feel more prepared and less anxious.
Rethinking assessment and motivation
Praise and reward systems that work for other students may feel like pressure to PDA learners. They may worry about having to repeat success, or feel manipulated by public praise. Quiet acknowledgement, private feedback and a focus on effort over outcome can feel more respectful and effective.
Be flexible with how students show their understanding. A drawing, conversation or voice recording may say more than a worksheet ever could. Tailor assessments to fit the student – not the other way round. You might want to consider wether a presentation can be delivered to a tutor instead of a group, or if an extension might help to take away pressure for deadline assignments.
It is helpful to consider how writing on a students work for feedback maybe received. Any comments expressing judgement (postive or negative) could create a sense of threat to autonomy and could result in work being destroyed. It is worth considering using a separate sheet of paper. Red pen marking can also feel stressful and increase a demand, writing in green may offer a calmer feedback.
Assessments and formal exams can raise anxiety. Identifying and applying for appropriate access arrangements can make a real difference. It is also helpful for some students to ‘run through’ assessments in advance. Practice allows students to understand what they can expect and can reduce uncertainty. Here us some changes that might be helpful to students undertaking assessments include:
- separate rooms,
- extra time,
- rest breaks,
- An invigilator that’s known to the student.
Further guidance on ‘access arrangements, reasonable adjustments and considerations’ can be found via the Joint Council for Qualifications (JCQ).
Reflecting and adapting
Use reflective practice to learn what works for each student; If a situation goes wrong, ask yourself: What was going on beneath the behaviour? Could the task, environment or timing have been the issue? How could I adapt things next time?
The goal isn’t perfection – it’s curiosity, consistency and compassion.
Interested in learning more?
If you want your education setting to be at the forefront of great practice around PDA – we can help. Our training & consultancy shares practical tools and the theory behind them – presented by people with experience in settings like yours. Many of our courses are CPD accredited too. You can find them here.