Finding Support

Before working with any services on the directory it is helpful to

• Do your research: As a small organisation, we can’t quality-assure the providers listed. We strongly encourage you to research providers to ensure they meet your needs. For example, requesting to see a safeguarding policy. Our guidance on finding safe and appropriate support goes into more detail about how to tell if a provider is safe to work with.
• Remember these are self-declared standards: Providers in the directory have stated that they follow our guidance, but we cannot guarantee this as no checks have taken place.
• Decide what you are comfortable with: It’s up to you to check you’re happy with the process, costs, and potential outcomes before engaging with any service.
• Understand our role: We update the directory regularly and may remove providers if safety concerns are raised. This doesn’t mean we’re judging the quality of a service – it simply reflects our commitment to safety and the limits of our capacity to investigate. Safeguarding concerns will always be